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First Time Seller - Guided All The Way

Lisa · Josie Caruso

“I felt safe with you. I think that’s really the best way to put it. I felt safe.”

The story

Why this one mattered

Lisa had never sold a house before. She had wanted to downsize for three or four years, but doing it alone with no one experienced to ask kept stopping her. When her first grandchild arrived in Melbourne, the decision made itself. A friend told her Josie would guide her through every step. She did, explaining the process, walking Lisa through the building and pest inspection, even speaking to the agent at the other end of her Melbourne purchase. Her own word for how it felt was safe. Lisa went from too scared to start to saying she now knows exactly what she is doing.

In their own words

Straight from the video

  • “Josie, you were the standout. That’s the only way to put it.”

  • “What you have done for me is just the understatement of the century. It has been amazing.”

  • “I felt safe with you. I think that’s really the best way to put it. I felt safe.”

  • “You’re not just words. You followed through with it.”

  • “Every bit of advice was spot on. You just made it so easy.”

  • “You empowered me through the process. You educated me.”

  • “I started to write down words of support and trust and empowerment and communication and team and even just love.”

  • “I knew I could ring you if I had questions. I know the number of times you actually spoke to the agent for me.”

  • “Just knowing that I could trust you one hundred percent. You never let me down.”

  • “I absolutely recommend without a shadow of a doubt. In fact, I tell people don’t even bother getting anyone else in.”

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